Enterprise email automation and sales tracking

Enterprise email automation and sales tracking.

Cxnverge gathers your leads, markets to them, and tracks them through to a sale.

Free plan, no card required
Correspondence from your own address
Cloud or your own infrastructure

Immediate acknowledgement Unified correspondence Shared pipeline Audience insight Consent and compliance Data portability

How it works

Three steps to a correspondence process that runs itself.

Established once, and applied consistently to every enquiry your organisation receives thereafter.

Consolidate your channels

Bring the routes through which customers contact your organisation into a single workspace.

Standardise the response

Define the message and the address it comes from, so every enquiry receives the same considered acknowledgement.

Measure and act

Understand which channels generate demand, and address the audience they produce.

The platform

Presence, correspondence, pursuit, and insight in one workspace.

A single platform in place of the customary assembly of form plugin, mailing tool, sales spreadsheet, and analytics script.

Presence

Be reachable through every channel your customers use.

Retain the enquiry channels you already operate and add the ones you lack. Whatever route a customer takes, it is received, acknowledged, and reported to the same standard.

Enquiry forms published under your organisation's name
Link pages that consolidate your destinations
Digital contact cards for events and correspondence
A public identity that remains yours

Correspondence

Respond immediately, consistently, and in your own name.

Correspondence is sent from the address your customers already recognise, so your organisation remains the sender of record and your reputation remains your own.

Considered messages for every category of enquiry
All connected accounts in a single view
Direct communication with your audience when it matters
A complete record of every exchange

Pursuit

Carry every lead through to a sale.

Every pursuit advances through stages of your organisation's choosing, visible to the colleagues engaged in it.

A pipeline shaped to your sales process
Participation governed by role
A complete account of every pursuit

Insight

Understand the demand behind your enquiries.

Attention and outcome are reported together, so the effect of a campaign, a new page, or a seasonal change is evident without assembling figures from elsewhere.

Attention, engagement, and conversion in one view
Reporting across any period you choose
Audience composition by location, device, and origin
Gathered with visitor consent and reported in aggregate

Capabilities

A complete operations workspace.

Plans differ by correspondence volume and published presence. The workspace itself is common to all of them.

Website enquiries

Bring the enquiries your website already receives into a single, managed process.

Automatic acknowledgement

Every enquiry is acknowledged the moment it arrives, in your organisation's voice.

Unified correspondence

All connected accounts in one view, so nothing is answered twice and nothing is missed.

Published forms

Publish forms for enquiries, quotations, registrations, and feedback under your own name.

Digital contact cards

Present your details for events, signatures, and printed material, shared however you prefer.

Contact management

Every enquiry becomes a record, organised into the audiences that matter to your organisation.

Direct campaigns

Address an entire audience when you have something to say, with full visibility of the outcome.

Deployment choice

Operate on our cloud, or on infrastructure your organisation controls.

Review the full capability set

Governance

Your accounts, your audience, your data.

Automation is worth having only when it protects the reputation and the relationships that sit behind it.

Credentials protected

Access to your mail accounts is held securely and used solely on your behalf.

Consent respected

Recipients may withdraw consent at any time, from every message your organisation sends.

Reputation preserved

Volume is managed so that growth never places your sending reputation at risk.

Portable by design

Your workspace remains yours: obtain a complete copy of it whenever you require one.

Deployment

Operate in our cloud, or within your own perimeter.

Many organisations are obliged to keep customer data on systems they control. Cxnverge accommodates both positions, and the decision is reversible as your obligations change. Enquiries continue to be received and answered throughout the transition.